Bondspe

Refund & Cancellation Policy

Understand how cancellations and refunds work on BondsPe.

Important Summary

  • Investments once confirmed cannot be cancelled.
  • Bond investments are subject to market conditions and liquidity.
  • Refunds are only processed for failed transactional flows.

The Investment Lifecycle

1. Select

Choose your bond and specify quantity

2. Process

Payment is initiated via secure gateway

3. Allocated

Funds blocked for exchange settlement

4. Final

Units credited to your Demat account

Refund Policy

  • Refunds are applicable only in cases where the amount has been debited from the user's bank account but the bond units could not be allocated due to technical failure or inventory unavailability.
  • In such cases, the refund will be initiated automatically to the original source of payment within 5-7 working days.
  • No partial refunds are permitted once an order is successfully executed on the exchange.

Cancellation Policy

  • Once a “Buy” or “Sell” order is confirmed by the user and sent to the exchange, it cannot be cancelled or modified.
  • Bondspe operates as an intermediary; all trades are governed by SEBI guidelines and exchange regulations which prioritize trade finality.
  • Users are advised to review all order details including yield, maturity, and price before final confirmation.

Additional Guidelines

Crucial details regarding regulatory compliance and market operations.

KYC Compliance

Refunds might be held if KYC documents are incomplete or mismatched.

Corporate Actions

Bond redemptions are subject to the issuer's timely payment of interest.

SEBI Directives

Our policies align strictly with the latest SEBI circulars on fixed income.

Settlement Cycle

The T+1 or T+2 settlement cycles are final and non-reversible.

Frequently Asked Questions

Still have any Question?

Can't find the answer to your question? Send us an email and we'll get back to you as soon as possible!